My TheftGuard Terms of Service

Last updated: 11 October 2026

These terms are an agreement between you and My TheftGuard ("we", "us"). By creating an account or using the app or the website (mytheftguard.com) you agree to them. Contact: support@mytheftguard.com.

1. What the service does

My TheftGuard is an anti-theft service for your own Android phone. It records the phone's location, sends alerts (SOS, wrong unlock attempts, SIM change, low battery) with photos to your email address, and shows the phone on a map in the app and on the website.

2. Your account

An account comes with a paid subscription. You must give a correct email address and keep your password secret. You are responsible for what happens under your account.
One account protects one phone, and one phone can belong to one account.
Sign-in from another phone or from the website needs a code sent to your account email. Other phones get view-only access.
You must be old enough to enter a contract where you live (18 or older in most places).

3. Acceptable use

Install and use the app only on a phone that belongs to you, or with the clear permission of its owner. Do not use it to track, monitor or spy on another person.
Do not try to break, overload or reverse-engineer the service, and do not use it for anything unlawful.
The service is not an emergency service. In danger, call the police or your local emergency number. Do not confront a thief.

4. Subscription and payment

Prices and periods are shown before you pay. Subscriptions bought in the Android app are billed by Google Play.
When the paid period ends, tracking, alerts and the dashboard stop until you renew.
You can cancel at any time. Google Play subscriptions are cancelled in the Google Play app (Payments and subscriptions).
No refunds. All payments are final and non-refundable, and a period that has started is not refunded when you cancel or delete your account. Cancelling stops future renewals; your access continues until the end of the period you already paid for. This does not limit any right you have under the law that applies to you, or any refund that Google Play or your card issuer must give under its own rules.

5. Deleting your account

You can delete your account and all its data at any time in the app, on the website, or at mytheftguard.com/delete-account.html. Deleting does not cancel a Google Play subscription; cancel it in Google Play.

6. No guarantee, limited liability

Location and alerts depend on the phone's GPS, battery, internet connection, permissions and settings, and on third-party services (mobile network, email, maps). We try hard, but we cannot promise that a phone will always be found, that every alert will arrive or that the service will always be available. The service is provided "as is". To the extent the law allows, we are not liable for lost or stolen phones, lost data, indirect or consequential loss, and our total liability is limited to the amount you paid us in the 12 months before the claim.

7. Suspension and changes

We may suspend or close accounts that break these terms or are used to harm others. We may change the service or these terms; for important changes we will tell you in the app or by email. Using the service after a change means you accept it.

8. Law

These terms are governed by the laws of Pakistan, and the courts of Pakistan have jurisdiction, unless the mandatory consumer law of your country says otherwise.

9. Contact

Email: support@mytheftguard.com